Shipping policy

Shipping Policy

At Joanna Store, we carefully prepare every order so that it reaches you as quickly as possible.

Portugal Mainland

Shipping: €4.99

Free shipping: on orders over €75 to Portugal Mainland

Estimated delivery time: 1 to 2 business days after dispatch.

Azores and Madeira

Shipping: €8.50

Estimated delivery time: 3 to 7 business days.

Spain

Shipping: €8.50

Estimated delivery time: 2 to 5 business days.

Rest of Europe

Shipping: €23.50

Estimated delivery time: 3 to 7 business days.

The delivery times indicated are estimates and may vary depending on the carrier, destination or exceptional circumstances.

After dispatch, you will receive the information needed to track your order, when available.

Joanna Store is not responsible for delays resulting from circumstances beyond its control, including carrier delays, weather conditions or other exceptional circumstances.